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Crowd

Management

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Crowd Managers

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Fatal disasters, such as the Indiana State Fair 2011 stage collapse and the 2003 The Station nightclub fire,
clearly illustrate the need for trained crowd managers to prevent repeat catastrophes. 
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​​​​​Crowd Managers Training are required by all national fire code standards in public assemblies such as nightclubs, auditoriums, ballrooms and arenas. They are trained to avoid an emergency if possible and react appropriately should an emergency occur - they do this by:

 

  • Conducting pre-event inspections to identify problems with exits and egress paths, and to ensure required fire systems are operational    

  • Use of a portable fire extinguisher

  • Guide the crowd in the event of an emergency

  • Recognize when to use protection strategies, including defend-in-place, evacuation, or partial evacuation

  • React to deteriorating weather conditions

  • Identify problem attendees and how to respond once they're identified

  • Coordinate with emergency responders

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© 2026 FBS Protection Group

Boston Office:

270 Tremont Street
Boston, MA 02116​

Southshore Office:

78 Woodbine Ave 
Bryantville, MA 02327​

New Hampshire Office:

264 River Road, Suite 522

Bedford, New Hampshire 03110​

NH License:  M-2025-2497    DUNS: 119413444   

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